When turning a video file into a wallpaper it gets stuck on the loading preview (WinStandalone)

General
1

I am using the Windows standalone launcher on an Intel I5. Trying different wallpapers has not worked, as they keep getting stuck on the loading preview.

2

Can you elaborate What Windows standalone launcher is? What Windows version are you running(7,8,10,11)?

3

I have managed to resolve the issue so sorry for wasting your time

1 Like
4

Im glad that it works now :slight_smile:

5

Hello, Ratugroote I have the same problem, could you explain me how you managed to solve it? thanks bro

6

Hi @MathewHT can you elaborate (screenshot) your problem a bit?

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Im using W10 ,intel i5 (4 gen) and when i when i upload a video (1 min 40 s long aprox) it get stuck on the preview ,im using the standalone windows installer of screenplay. Maybe if i use another installer it will work?

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@MathewHT thanks for the feedback :hugs: By uploading you mean going to the create tab and selecting a video? Can you also check if there is a ffmpeg.exe and a ffprobe.exe in the ScreenPlay directory?

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Yep, that was what I was trying to do. I imported a video on Video Import (.mp4) and all types, selected the video and which codec I wanted to use, but it got stuck. And yes, I have both files in the main directory.

I used the Steam version too, but encountered the same problem. Also, if I subscribe to any wallpaper on Steam, it will download, but I can’t find it on Screenplay.

The details I can provide are that the Screenplay software has been installed on my second SSD, not in C:, basically.

Is there any documentation I should review before continuing to look at random things?

10

In theory, installing ScreenPlay on a different ssd shouldn’t be a problem. Can you please test the new V0.15 version that contains more than a year worth of fixes and features? Go to Steam → App Settings → Betas → Select internal.

11

I guess it’s the internal beta version for Steam, *

(internal using only)

I found it under the Steam Beta tab in Properties.

I tried it, but I still have the same problem. I can’t import videos or use the subscribed wallpaper from Steam, even though I checked that I’m subscribed and that it has been downloaded

12

Bro could you please tell me how you solved this issue? We have same specs and problem’s

13

@MathewHT could you provide the video you are trying to convert?

14

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