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    you need to run steam for this

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    • R
      robini last edited by robini

      i cant go to the steam workshop but steam is openundefined

      Kelteseth 1 Reply Last reply Reply Quote 0
      • Pektin
        Pektin last edited by

        Hi, can you provide log details? Settings > Logs
        First close Screenplay then Steam then reopen Steam and see if it is still happening. Which OS are you using?

        Best regards,
        Elijah W.
        (ScreenPlay Support)

        Pektin R 2 Replies Last reply Reply Quote 0
        • Pektin
          Pektin @Pektin last edited by

          @pektin And last, which ScreenPlay Version are you using?

          1 Reply Last reply Reply Quote 0
          • Kelteseth
            Kelteseth @robini last edited by

            @robini Do you have family sharing enabled?

            R 1 Reply Last reply Reply Quote 0
            • R
              robini @Pektin last edited by

              @pektin hii im on version 0.13.0
              i use windows 10


              LOGS



              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:29 2021</font> &emsp; Starting ScreenPlay LOG!<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:30 2021</font> &emsp; Starting in silent mode.<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:30 2021</font> &emsp; Loading profiles  1<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:30 2021</font> &emsp; Start wallpaper from profile: ScreenPlay::InstalledType::InstalledType::VideoWallpaper ScreenPlay::FillMode::FillMode::Stretch QVector(1) "D:/SteamLibrary/steamapps/workshop/content/672870/1954133225"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:30 2021</font> &emsp; Starting ScreenPlayWallpaper detached:  success<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:30 2021</font> &emsp; Start wallpaper from profile: ScreenPlay::InstalledType::InstalledType::VideoWallpaper ScreenPlay::FillMode::FillMode::Stretch QVector(0) "D:/SteamLibrary/steamapps/workshop/content/672870/2112885235"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:31 2021</font> &emsp; Starting ScreenPlayWallpaper detached:  success<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:36 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "Cannot set window handle SW_SHOW"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:36 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "Cannot set window handle SW_SHOW"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:38 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:50 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:50 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  true"<br>
              <b><font color="#FFC107"> Warning</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:13 2021</font> &emsp; SteamAPI_RestartAppIfNecessary with appID 672870<br>
              <b><font color="#FFC107"> Warning</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:14 2021</font> &emsp; fromIccProfile: failed minimal tag size sanity<br>
              <b><font color="#FFC107"> Warning</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:14 2021</font> &emsp; QPngHandler: Failed to parse ICC profile<br>
              <b><font color="#FFC107"> Warning</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:14 2021</font> &emsp; qrc:/qml/Workshop/Navigation.qml:76: TypeError: Cannot call method 'loadAvatar' of null<br>
              <b><font color="#FFC107"> Warning</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:14 2021</font> &emsp; qrc:/qml/Workshop/Navigation.qml:46: TypeError: Cannot read property 'username' of null<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:39 2021</font> &emsp; Another ScreenPlay instance reuqested this one to raise!<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:40 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "\"VideoWallpaper\" \"Stretch\" 0 \"D:/SteamLibrary/steamapps/workshop/content/672870/1954133225\" \"amazing_landscape_(1080p_video)_low_cpu_usage.webm\"\"amazing_landscape_(1080p_video)_low_cpu_usage.webm\""<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:53 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:53 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:01:35 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:01:35 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:01:50 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:01:50 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:02:18 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:02:18 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:29 2021</font> &emsp; Starting ScreenPlay LOG!<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:30 2021</font> &emsp; Starting in silent mode.<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:30 2021</font> &emsp; Loading profiles  1<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:30 2021</font> &emsp; Start wallpaper from profile: ScreenPlay::InstalledType::InstalledType::VideoWallpaper ScreenPlay::FillMode::FillMode::Stretch QVector(1) "D:/SteamLibrary/steamapps/workshop/content/672870/1954133225"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:30 2021</font> &emsp; Starting ScreenPlayWallpaper detached:  success<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:30 2021</font> &emsp; Start wallpaper from profile: ScreenPlay::InstalledType::InstalledType::VideoWallpaper ScreenPlay::FillMode::FillMode::Stretch QVector(0) "D:/SteamLibrary/steamapps/workshop/content/672870/2112885235"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:31 2021</font> &emsp; Starting ScreenPlayWallpaper detached:  success<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:36 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "Cannot set window handle SW_SHOW"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:36 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "Cannot set window handle SW_SHOW"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:38 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:39 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:50 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 12:59:50 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  true"<br>
              <b><font color="#FFC107"> Warning</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:13 2021</font> &emsp; SteamAPI_RestartAppIfNecessary with appID 672870<br>
              <b><font color="#FFC107"> Warning</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:14 2021</font> &emsp; fromIccProfile: failed minimal tag size sanity<br>
              <b><font color="#FFC107"> Warning</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:14 2021</font> &emsp; QPngHandler: Failed to parse ICC profile<br>
              <b><font color="#FFC107"> Warning</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:14 2021</font> &emsp; qrc:/qml/Workshop/Navigation.qml:76: TypeError: Cannot call method 'loadAvatar' of null<br>
              <b><font color="#FFC107"> Warning</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:14 2021</font> &emsp; qrc:/qml/Workshop/Navigation.qml:46: TypeError: Cannot read property 'username' of null<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:39 2021</font> &emsp; Another ScreenPlay instance reuqested this one to raise!<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:40 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "\"VideoWallpaper\" \"Stretch\" 0 \"D:/SteamLibrary/steamapps/workshop/content/672870/1954133225\" \"amazing_landscape_(1080p_video)_low_cpu_usage.webm\"\"amazing_landscape_(1080p_video)_low_cpu_usage.webm\""<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:53 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:00:53 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:01:35 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:01:35 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:01:50 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  true"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:01:50 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:02:18 2021</font> &emsp; ### Message from:  "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" :  "visualsPaused:  false"<br>
              <b><font color="#8BC34A"> Info</font>:</b>&emsp; <font color="#03A9F4"> vr jan 29 13:02:18 2021</font> &emsp; ### Message from:  "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" :  "visualsPaused:  true"<br>

              1 Reply Last reply Reply Quote 0
              • R
                robini @Kelteseth last edited by

                @kelteseth idk where can i see that

                Kelteseth 1 Reply Last reply Reply Quote 0
                • Kelteseth
                  Kelteseth @robini last edited by

                  @robini the Steam API throws this error SteamAPI_RestartAppIfNecessary:

                  // Returns false if no action needs to be taken. This means that your executable was started through
                  // the Steam client, or a steam_appid.txt file is present in your game's directory (for development).


                  Can you make sure to start it via steam? Also to close ScreenPlay you have to close it via the Windows tray icon.

                  R 1 Reply Last reply Reply Quote 0
                  • R
                    robini @Kelteseth last edited by

                    @kelteseth k i will try

                    1 Reply Last reply Reply Quote 0
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