you need to run steam for this
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i cant go to the steam workshop but steam is open
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Hi, can you provide log details? Settings > Logs
First close Screenplay then Steam then reopen Steam and see if it is still happening. Which OS are you using?
Best regards,
Elijah W.
(ScreenPlay Support) -
@pektin And last, which ScreenPlay Version are you using?
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@robini Do you have family sharing enabled?
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@pektin hii im on version 0.13.0
i use windows 10
LOGS
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:29 2021</font>   Starting ScreenPlay LOG!<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:30 2021</font>   Starting in silent mode.<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:30 2021</font>   Loading profiles 1<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:30 2021</font>   Start wallpaper from profile: ScreenPlay::InstalledType::InstalledType::VideoWallpaper ScreenPlay::FillMode::FillMode::Stretch QVector(1) "D:/SteamLibrary/steamapps/workshop/content/672870/1954133225"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:30 2021</font>   Starting ScreenPlayWallpaper detached: success<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:30 2021</font>   Start wallpaper from profile: ScreenPlay::InstalledType::InstalledType::VideoWallpaper ScreenPlay::FillMode::FillMode::Stretch QVector(0) "D:/SteamLibrary/steamapps/workshop/content/672870/2112885235"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:31 2021</font>   Starting ScreenPlayWallpaper detached: success<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:36 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "Cannot set window handle SW_SHOW"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:36 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "Cannot set window handle SW_SHOW"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:38 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:50 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:50 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: true"<br>
<b><font color="#FFC107"> Warning</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:13 2021</font>   SteamAPI_RestartAppIfNecessary with appID 672870<br>
<b><font color="#FFC107"> Warning</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:14 2021</font>   fromIccProfile: failed minimal tag size sanity<br>
<b><font color="#FFC107"> Warning</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:14 2021</font>   QPngHandler: Failed to parse ICC profile<br>
<b><font color="#FFC107"> Warning</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:14 2021</font>   qrc:/qml/Workshop/Navigation.qml:76: TypeError: Cannot call method 'loadAvatar' of null<br>
<b><font color="#FFC107"> Warning</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:14 2021</font>   qrc:/qml/Workshop/Navigation.qml:46: TypeError: Cannot read property 'username' of null<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:39 2021</font>   Another ScreenPlay instance reuqested this one to raise!<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:40 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "\"VideoWallpaper\" \"Stretch\" 0 \"D:/SteamLibrary/steamapps/workshop/content/672870/1954133225\" \"amazing_landscape_(1080p_video)_low_cpu_usage.webm\"\"amazing_landscape_(1080p_video)_low_cpu_usage.webm\""<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:53 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:53 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:01:35 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:01:35 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:01:50 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:01:50 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:02:18 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:02:18 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:29 2021</font>   Starting ScreenPlay LOG!<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:30 2021</font>   Starting in silent mode.<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:30 2021</font>   Loading profiles 1<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:30 2021</font>   Start wallpaper from profile: ScreenPlay::InstalledType::InstalledType::VideoWallpaper ScreenPlay::FillMode::FillMode::Stretch QVector(1) "D:/SteamLibrary/steamapps/workshop/content/672870/1954133225"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:30 2021</font>   Starting ScreenPlayWallpaper detached: success<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:30 2021</font>   Start wallpaper from profile: ScreenPlay::InstalledType::InstalledType::VideoWallpaper ScreenPlay::FillMode::FillMode::Stretch QVector(0) "D:/SteamLibrary/steamapps/workshop/content/672870/2112885235"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:31 2021</font>   Starting ScreenPlayWallpaper detached: success<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:36 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "Cannot set window handle SW_SHOW"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:36 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "Cannot set window handle SW_SHOW"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:38 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:39 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:50 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 12:59:50 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: true"<br>
<b><font color="#FFC107"> Warning</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:13 2021</font>   SteamAPI_RestartAppIfNecessary with appID 672870<br>
<b><font color="#FFC107"> Warning</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:14 2021</font>   fromIccProfile: failed minimal tag size sanity<br>
<b><font color="#FFC107"> Warning</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:14 2021</font>   QPngHandler: Failed to parse ICC profile<br>
<b><font color="#FFC107"> Warning</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:14 2021</font>   qrc:/qml/Workshop/Navigation.qml:76: TypeError: Cannot call method 'loadAvatar' of null<br>
<b><font color="#FFC107"> Warning</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:14 2021</font>   qrc:/qml/Workshop/Navigation.qml:46: TypeError: Cannot read property 'username' of null<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:39 2021</font>   Another ScreenPlay instance reuqested this one to raise!<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:40 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "\"VideoWallpaper\" \"Stretch\" 0 \"D:/SteamLibrary/steamapps/workshop/content/672870/1954133225\" \"amazing_landscape_(1080p_video)_low_cpu_usage.webm\"\"amazing_landscape_(1080p_video)_low_cpu_usage.webm\""<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:53 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:00:53 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:01:35 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:01:35 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:01:50 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: true"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:01:50 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:02:18 2021</font>   ### Message from: "FhGpVLIFICoS0eK5hhjS2oVYybFNesOj" : "visualsPaused: false"<br>
<b><font color="#8BC34A"> Info</font>:</b>  <font color="#03A9F4"> vr jan 29 13:02:18 2021</font>   ### Message from: "3FGwcWpF2wZtW3XXl5ufObP0K68M4sk7" : "visualsPaused: true"<br> -
@kelteseth idk where can i see that
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@robini the Steam API throws this error SteamAPI_RestartAppIfNecessary:
// Returns false if no action needs to be taken. This means that your executable was started through // the Steam client, or a steam_appid.txt file is present in your game's directory (for development).
Can you make sure to start it via steam? Also to close ScreenPlay you have to close it via the Windows tray icon. -
@kelteseth k i will try
