# When turning a video file into a wallpaper it gets stuck on the loading preview (WinStandalone)

**URL:** https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161
**Category:** General
**Created:** [February 14, 2023, 9:45am UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161 "2023-02-14T09:45:06Z")
**Posts on this page:** 14
**Page:** 1

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### Author: ![Ratugroote](https://forum.screen-play.app/user_avatar/forum.screen-play.app/ratugroote/32/66_2.png) [@Ratugroote](https://forum.screen-play.app/u/Ratugroote)
#### Post date: [February 14, 2023, 9:45am UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/1 "2023-02-14T09:45:06Z")

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I am using the Windows standalone launcher on an Intel I5. Trying different wallpapers has not worked, as they keep getting stuck on the loading preview.

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### Author: ![Kelteseth](https://forum.screen-play.app/user_avatar/forum.screen-play.app/kelteseth/32/3_2.png) [@Kelteseth](https://forum.screen-play.app/u/Kelteseth)
#### Post date: [February 14, 2023, 4:09pm UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/2 "2023-02-14T16:09:56Z")

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Can you elaborate What Windows standalone launcher is? What Windows version are you running(7,8,10,11)?

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### Author: ![Ratugroote](https://forum.screen-play.app/user_avatar/forum.screen-play.app/ratugroote/32/66_2.png) [@Ratugroote](https://forum.screen-play.app/u/Ratugroote)
#### Post date: [February 20, 2023, 12:10am UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/3 "2023-02-20T00:10:02Z")

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I have managed to resolve the issue so sorry for wasting your time

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### Author: ![Kelteseth](https://forum.screen-play.app/user_avatar/forum.screen-play.app/kelteseth/32/3_2.png) [@Kelteseth](https://forum.screen-play.app/u/Kelteseth)
#### Post date: [February 25, 2023, 1:32pm UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/4 "2023-02-25T13:32:47Z")

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Im glad that it works now 🙂

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### Author: ![MathewHT](https://forum.screen-play.app/letter_avatar_proxy/v4/letter/m/ba9def/32.png) [@MathewHT](https://forum.screen-play.app/u/MathewHT)
#### Post date: [March 26, 2023, 9:09pm UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/5 "2023-03-26T21:09:00Z")

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Hello, Ratugroote I have the same problem, could you explain me how you managed to solve it? thanks bro

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### Author: ![Kelteseth](https://forum.screen-play.app/user_avatar/forum.screen-play.app/kelteseth/32/3_2.png) [@Kelteseth](https://forum.screen-play.app/u/Kelteseth)
#### Post date: [March 27, 2023, 5:57am UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/6 "2023-03-27T05:57:14Z")

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Hi @MathewHT can you elaborate (screenshot) your problem a bit?

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### Author: ![MathewHT](https://forum.screen-play.app/letter_avatar_proxy/v4/letter/m/ba9def/32.png) [@MathewHT](https://forum.screen-play.app/u/MathewHT)
#### Post date: [March 28, 2023, 7:59am UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/7 "2023-03-28T07:59:34Z")

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Im using W10 ,intel i5 (4 gen) and when i when i upload a video (1 min 40 s long aprox) it get stuck on the preview ,im using the standalone windows installer of screenplay. Maybe if i use another installer it will work?

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### Author: ![Kelteseth](https://forum.screen-play.app/user_avatar/forum.screen-play.app/kelteseth/32/3_2.png) [@Kelteseth](https://forum.screen-play.app/u/Kelteseth)
#### Post date: [March 29, 2023, 1:41pm UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/8 "2023-03-29T13:41:17Z")

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@MathewHT thanks for the feedback 🤗 By uploading you mean going to the create tab and selecting a video? Can you also check if there is a ffmpeg.exe and a ffprobe.exe in the ScreenPlay directory?

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### Author: ![MathewHT](https://forum.screen-play.app/letter_avatar_proxy/v4/letter/m/ba9def/32.png) [@MathewHT](https://forum.screen-play.app/u/MathewHT)
#### Post date: [March 29, 2023, 8:53pm UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/9 "2023-03-29T20:53:59Z")

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Yep, that was what I was trying to do. I imported a video on Video Import (.mp4) and all types, selected the video and which codec I wanted to use, but it got stuck. And yes, I have both files in the main directory.

I used the Steam version too, but encountered the same problem. Also, if I subscribe to any wallpaper on Steam, it will download, but I can’t find it on Screenplay.

The details I can provide are that the **Screenplay software has been installed on my second SSD** , not in C:, basically.

Is there any documentation I should review before continuing to look at random things?

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### Author: ![Kelteseth](https://forum.screen-play.app/user_avatar/forum.screen-play.app/kelteseth/32/3_2.png) [@Kelteseth](https://forum.screen-play.app/u/Kelteseth)
#### Post date: [March 30, 2023, 9:16am UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/10 "2023-03-30T09:16:38Z")

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In theory, installing ScreenPlay on a different ssd shouldn’t be a problem. Can you please test the new V0.15 version that contains more than a year worth of fixes and features? Go to Steam → App Settings → Betas → Select internal.

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### Author: ![MathewHT](https://forum.screen-play.app/letter_avatar_proxy/v4/letter/m/ba9def/32.png) [@MathewHT](https://forum.screen-play.app/u/MathewHT)
#### Post date: [March 30, 2023, 5:23pm UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/11 "2023-03-30T17:23:29Z")

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I guess it’s the internal beta version for Steam, \*

_(internal using only)_

I found it under the Steam Beta tab in Properties.

I tried it, but I still have the same problem. I can’t import videos or use the subscribed wallpaper from Steam, even though I checked that I’m subscribed and that it has been downloaded

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### Author: ![MathewHT](https://forum.screen-play.app/letter_avatar_proxy/v4/letter/m/ba9def/32.png) [@MathewHT](https://forum.screen-play.app/u/MathewHT)
#### Post date: [March 30, 2023, 5:25pm UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/12 "2023-03-30T17:25:26Z")

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Bro could you please tell me how you solved this issue? We have same specs and problem’s

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### Author: ![Kelteseth](https://forum.screen-play.app/user_avatar/forum.screen-play.app/kelteseth/32/3_2.png) [@Kelteseth](https://forum.screen-play.app/u/Kelteseth)
#### Post date: [March 31, 2023, 8:13am UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/13 "2023-03-31T08:13:25Z")

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@MathewHT could you provide the video you are trying to convert?

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<div class="post-metadata">

### Author: ![Kelteseth](https://forum.screen-play.app/user_avatar/forum.screen-play.app/kelteseth/32/3_2.png) [@Kelteseth](https://forum.screen-play.app/u/Kelteseth)
#### Post date: [March 31, 2023, 8:32am UTC](https://forum.screen-play.app/t/when-turning-a-video-file-into-a-wallpaper-it-gets-stuck-on-the-loading-preview-winstandalone/161/14 "2023-03-31T08:32:09Z")

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You can also try my test videos like [https://ftp.mantissa.xyz/vj\_loops/mantissa.xyz\_loop\_072.mp4](https://ftp.mantissa.xyz/vj_loops/mantissa.xyz_loop_072.mp4) from [Midge "Mantissa" Sinnaeve | Free High Quality (4K) VJ Loops](https://mantissa.xyz/pages/vj.html)
